Cookie Policy

Policy updated October 2016

We use cookies on this website and this policy provides information on why we use them and what they do. We may update this policy from time to time by posting changes here, so please check this page regularly [the effective date of this version of the policy is shown above].

What are cookies? 

Cookies are text files containing small amounts of information that may be placed on your device when you visit websites. Websites use various types of cookies to fulfil many functions. Some cookies may be temporary and stay on your device for the duration of your browsing session only - so once you close your browser, the cookies will be deleted (session cookies). Some cookies may be more permanent in order to remember your preferences in the future - unless you choose to delete them (persistent cookies). Cookies may be placed by the operator of the website or by other parties setting cookies through that website (third party cookies).

Strictly Necessary

'Strictly Necessary' cookies allow you to move around this website and to use essential features like secure areas.

We use these Strictly Necessary cookies to:

• Remember information you've entered on forms when you navigate to different pages in a single web browser session
• Identify you as being logged in to this website
• Make sure you connect to the right service on our website when we make any changes to the way the website works
• Strictly Necessary cookies  will NOT be used to gather information that is used to advertise products or services to you

Accepting these cookies is a condition of using this website, so if you prevent these cookies we can't guarantee your security or predict how our website will perform during your visit.

Here is a list of the Strictly Necessary cookies which may be used on this website.

Performance & Functionality 

'Performance' cookies collect information about how you use our website e.g. which pages you visit, and if you experience any errors. These cookies don't collect any information that could identify you – all the information collected is anonymous and is only used to help us improve how our website works, better understand the interests of our users and measure how effective our advertising is. 'Functionality' cookies are used to provide services within the website or to remember settings to improve your visit.
 
We use Performance and Functionality cookies to:
 

• Provide statistics on how our website is used
• See how effective our adverts are (we don't use this information to target adverts to you when you visit other websites)
• Help us improve the website by measuring any errors that occur
• Test different designs of our website
• Performance and Functionality cookies will NOT be used to gather information that is used to advertise products or services to you
• Remember settings you've applied such as layout, text size, preferences and colours
• Remember if we've already asked you if you want to fill in a survey
• Show you when you're logged in to the website
• Share information with partners to provide a service on our website. The information shared is only to be used to provide the service, product or function and not for any other purpose
• Remember results of tests performed to make the website more relevant to you

Some of these cookies are managed for us by third parties – where this is the case we don't allow the third party to use the cookies for any purpose other than those listed above.

You can control whether or not these cookies are used, but preventing them may mean we can't offer you some services, and will reduce the support we can offer you. It's also possible that preventing these cookie stops us remembering that you didn't want a specific service.
 
Here is a list of the Performance and Functionality cookies which may be used on this website.

Performance and Functionality cookies which are third party cookies

Persistent 

Targeting

 
'Targeting' cookies are linked to services provided by third parties, such as 'Like' buttons and 'Share' buttons. The third party provides these services in return for recognising that you have visited our website.

We use Targeting cookies to:
 

• Link to social networks like Facebook, who may subsequently use information about your visit to target advertising to you on other websites
• Provide advertising agencies with information on your visit so that they can present you with adverts that you may be interested in when you return to our website or visit other third party websites
• Deliver content and marketing communications tailored to your interests based on information from your visit

You can control whether or not these cookies are used, but preventing them may stop us from offering you some services. All of these cookies are managed by third parties, and you may alternatively use the third parties' own tools to prevent these cookies.

Here is a list of the Targeting cookies which may be used on this website.

First Party

Targeting cookies which are third party cookies [persistent]

 

How to manage cookies

You can manage cookies through your browser settings and/or by contacting the third parties below. If you continue to use our website without changing your settings, then you consent to our placing the categories of cookies we have listed above on your browser. As we have explained above, if you decide to change your settings and disable cookies, you may not be able to take full advantage of all our website features.

The following external links will explain you how to manage cookies for the most common browsers:

Cookie Settings in Internet Explorer
Cookie Settings in Google Chrome
Cookie Settings in Firefox
Cookie Settings in Safari

Google Analytics
Information about Google Analytics and to opt out of it is found by visiting;
https://tools.google.com/dlpage/gaoptout

Information about cookies
You can read more about cookies at:
http://www.allaboutcookies.org

Internet Advertising Bureau
A guide to behavioural advertising and online privacy has been produced by the internet advertising industry which can be found at:
http://www.youronlinechoices.eu

How to contact us

This website is operated by Macmillan Publishers International Limited, trading as Pan Macmillan. Macmillan Publishers International Limited is a company registered in England.  Our registered number is 02063302.

If you wish to contact us please use our postal address at:

Pan Macmillan

The Smithson

6 Briset Street

London

EC1M 5NR

or send an email to webqueries@macmillan.co.uk

Our registered office is at: Cromwell Place,  Hampshire International Business Park, Lime Tree Way, Basingstoke,  Hampshire, RG24 8YJ

Policy updated October 2016